North America Office: Orangeville, ON
(519) 940-3504 sales@kiriangoods.com
European Office: Athens, Greece
kiriaki@kiriangoods.com

KirIan Return Policy

In the very unlikely event that you are not satisfied with your KirIan purchase, you may return the product(s) to us for a full refund (excluding shipping) of your purchase, according to the following terms:

  1. Time Limit: You must return unused product to us within 30 days of your order.
  2. Order Information: Along with product you are returning, you must also include your Order Number, Original Receipt, Name, & Address. Without this information, we will be unable to process any refunds.
  3. Please pack and seal your return securely. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
  4. For refunds or price adjustments, we only credit the original account used to make the original purchase. Please allow up to two billing cycles for your credit to appear on your statement.For purchases through PayPal, if:

    PayPal balance or bank account was used, the amount will immediately be refunded back to your PayPal account.

    Credit card was used, the refund will immediately be sent to the credit card company for processing. Generally, this can take 1-7 days depending on the credit card company. Please allow up to two billing cycles for your credit to appear on your statement.

 

Please send your package to:

KirIan - Returns
26 First Avenue
Orangeville, ON
Canada L9W 1H8